We're happy that you have ordered our products! We also fully understand the frustration behind the shipment delays and some of our new customers wondering if we are a legit business and if their orders will be shipped and wondering where their order is and what is the status. Yes! We have been in business for over 5 years and have many happy customers over the years! And we are working as fast as we can given the times to produce and ship your order.
We were, just like many taken back by the global pandemic, Covid-19. Our business was affected through our supply chain but we continued to search for ways to make products that you ordered and get them to you as quickly as possible. We want to let you know that we are producing as quickly as possible and we appreciate your patience during this pandemic. We ask for your patience and understanding and we promise that we will make things right. Whether that is delivering the product that you have been waiting for or providing other solutions to compensate you for the inconvenience during this time.
You can expect delays up to but not limited to 30 days plus shipping time. Many carriers are experiencing delays as well and we are doing everything we can to ship out hundreds of packages a day.
As soon as your order ships you will receive a shipping notification via email so that you can track your package until it arrives.