We only replace items if they are defective, damaged, or where you have received a size or item different from what was ordered.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org. Once your exchange request has been approved, you will need to ship your item(s) to us at:
1163 E 40th St, Ste 211
Cleveland, OH 44114
Note: Our return policy lasts 14 days. If 14 days have gone by since the delivery date, unfortunately we can’t offer you a refund or exchange. Custom designed items are not eligible for exchange or refund.